PROFESSIONAL EXPERIENCE
Senior Application Analyst: SharePoint
Steward Health Care System, Dallas, TX 10/21 – Present
Remote
Technical Lead of small team responsible for architecting, administering, developing, training, and providing technical support in multiple SharePoint environments: SharePoint 2003 and 2010 On Prem, Classic and Modern Experience Online. Review, configure, and update settings in SharePoint Online Admin Center to optimize the environment to match business requirements. Combine efforts with other teams for development of various Governance requirements including Data Retention Policies, Azure B2B Collaboration, and Guest Access Entitlement Management. Coordinate the migration of approximately 875 On Prem SharePoint Sites into SharePoint Online utilizing ShareGate and PowerShell. Work with the Project Management Team consolidating Intranet content as various hospitals and practices are acquired and integrated into the Steward infrastructure; includes building out structure, migrating content, and providing users with training on the SharePoint platform. Coordinate efforts with third-party consultants to convert Infopath 2013 Forms and SharePoint 2013 Workflows into PowerApps solutions. Collaborate with C Suite Executives on an Intranet Redesign; which includes planning complete overhaul of the SharePoint Online environment to improve information architecture, transform four levels of nested subsites to all Top Level Sites, convert Sites from Classic to Modern Experience, and optimize M365 Group usage. Oversee the closure of roughly 4,000 Sites and the dispersal of content where appropriate due to the company's divestiture. Assist fellow M365 Team members in the development of PowerApps as well as implementing Enterprise wide Governance on that platform. Handle tickets supporting approximately 50K users across roughly 40 locations nationwide with any issues related to SharePoint. Work closely with rest of the M365 Team to assist in problem resolution with overlapping technologies as needed.
Operations Support
Yokohama Off-Highway Tires America, Inc., Wakefield, MA 5/21 – 8/21
Contract Position
Member of the Logistics Team where my primary responsibilities are tracking shipments, processing the payments of ocean freight and drayage invoices, and contributing to the invoice automated process redesign effort. Manually monitor multiple email inboxes, cross reference reports and systems, and manually submit Accounts Payable requests on a daily basis. Assist in trouble shooting issues with existing MS Excel, MS Access, ActivePDF, and UI-Path solutions in the current process. Review / discuss all facets of the existing solution to help streamline the process and promote user acceptance for a more centralized, robust database solution. Support the Logistics Team on any individual tasks as assigned.
Senior Computer Systems Analyst
Nationwide IT Services, Fairfax, VA 9/19 – 10/20
Assigned to Volpe National Transportation Systems Center, Cambridge, MA
Member of IT Technology Assessment and Integration Team that dictated the path of enterprise-wide applications and systems. Researched, analyzed, designed, and implemented computer and data solutions for complex challenges addressing applications, system administration, and network concerns. Performed systems administration functionality as well as reviewed and improved existing system capabilities and workflow. Enacted security for all endpoints in the ‘Common Operating Environment’ to ensure compliance with the latest DISA recommendations utilizing Active Directory group policy objects. Defined process and customizations for upgrading enterprise wide applications, including creation of PowerShell scripts to work in conjunction with SCCM. Built, updated, and maintained customized Windows 10 image repository for enterprise-wide deployment as well as testing in Hyper-V and vSphere environments. Researched and created plans for enterprise-wide upgrade to O365. Researched design options for a hybrid Azure solution to provide single authentication to all Cloud and On Prem resources. Used Dell Command Configure to create customized BIOS installation options. Lead technology refresh to replace IronKey encrypted USB drives / EMS backend system to DataLocker SentryOne drives / SafeConsole. Built multiple Windows Server 2019 servers for testing purpose including independent test domain. Provided subject matter expertise technical assistance to computer users as well as Tier 3 helpdesk support in person, via telephone, and electronically.
SharePoint / WebDev Team Lead
ActioNet, Inc., Vienna, VA 10/09 – 9/19
Assigned to Volpe National Transportation Systems Center, Cambridge, MA
Technical team lead for the implementation, development, and support of six SharePoint Farms with approximately 1200 users. Collaborated with upper management to conceive architecture and delivery strategy as well as work with end users to build project specific requirements. Lead a team of three in hands on role to perform administration and maintenance in Central Administration, server patching and troubleshooting, as well as designing and implementing branded solutions with custom Master Pages, Page Layouts, CSS, and XSL. Built a six server SharePoint 2016 High Availability MinRole Farm. Deployed and implemented Nintex Forms and Workflows solutions. Lead developers in the creation of dozens of Nintex Forms with associated Workflows to replace an outdated Infopath based solution. Migrated content from SharePoint 2007 to 2010 with third party tools. Trained users on creating sites, document libraries, lists as well as assigning permissions. Occasional Microsoft SQL Server development including design and creation of schemas, coding to automate reporting and business rules administration using tables, views, stored procedures, functions, and triggers. Web application architecture design, project planning, implementation, developing and technical support. Support and maintenance of custom .NET Web Applications (C#). Performed web application server administration in IIS 8.5. Supported HTML, scripting, CSS, and graphic design. Installed/supported miscellaneous commercial applications that support Web Development efforts and have similar components. Supported end-users through phone and helpdesk tickets on a wide variety of topics. Mentored team members.
Web Software Developer III / Web Architect
Bowhead Information Technology Service, Alexandria, VA 12/08 – 10/09
Assigned to Volpe National Transportation Systems Center, Cambridge, MA
Microsoft SharePoint development and application administration. Web application development in an Oracle 9i and 9iAS environment on a Unix Solaris platform, programming in PL/SQL. Data design, table design and implementation, data mapping, triggers, packages and procedures. Supported HTML, CGI/Perl development, and graphic design as workload requires. Produce web site usage reports. Perform web application server administration. Researched and evaluated products and trends. Participated in planning and implementation of upgrades and migrations.
Web Software Developer III / Web Architect
P3I, Incorporated., Hopkinton, MA 10/08 – 12/08
Assigned to Volpe National Transportation Systems Center, Cambridge, MA
Microsoft SharePoint development and application administration. Web application development in an Oracle 9i and 9iAS environment on a Unix Solaris platform, programming in PL/SQL. Data design, table design and implementation, data mapping, triggers, packages and procedures. Supported HTML, CGI/Perl development, and graphic design as workload requires. Produced web site usage reports. Performed web application server administration. Researched and evaluated products and trends. Participated in planning and implementation of upgrades and migrations.
Installation and Warehouse Supervisor; Designer-Sales Consultant
Great Garage & Closets, Needham, MA 04/06 – 05/08
Performed installation of closet, garage, and other storage systems; including finish-grade carpentry. Was lead interface during the scheduling, installation, and follow-up stages of customer relationship. Managed and trained other installers. Identified and implemented improvements in the design and installation processes. Oversaw the physical inventory, worked with administration staff to coordinate orders, and organized the warehouse for optimal load in and break down procedures. Met with customers for in-home design consultations, designed custom solutions in CAD software, and prepared and delivered proposals.
Carpenter
RA Orsino Construction, Cohasset, MA 06/04 – 04/06
Handled a large variety of projects as a member of two-man team. Inspected, repaired, installed, modified, rebuilt, constructed, and maintained woodwork and other related structures primarily in residential settings. Worked in both outdoor environments for home additions, custom decks, and general repairs as well as a shop environment for cabinetry, mill work, and custom furniture. Performed interior and exterior finishing. Interacted with customers to review and refine project specifications as well as performing final project reviews.
Visual Basic Course Instructor
Brookline Adult & Community Education, Brookline, MA 05/01 – 06/03
Taught a fourteen-hour course offered quarterly as an introduction overview to the Visual Basic programming language in an interactive lab setting. Comfortably and successfully interacted with students of all ages and from diverse backgrounds. Received consistently high evaluation scores from students as well as administrators.
Senior Programmer Analyst
WT Chen & Company, Inc., Maynard, MA 05/93 – 06/03
Assigned to Volpe National Transportation Systems Center, Cambridge, MA
Developed and maintained internet and intranet sites by coding XHTML, Javascript, and Perl as well as occasional graphics work. Performed server administration in Microsoft and Unix environments and coordinated with System Administrators on more complex tasks. Developed custom solutions using Visual Basic, VBScript, Active X, COM, ADODB and SQL server. Created and maintained documentation for critical systems and procedures. Was responsible for keeping abreast of technological advances and advising clients as to the relevance to their business and information technology goals. Performed basic hardware and software technical support for the development group I was assigned to. Supported both short-term (less than one year) and long-term (multi-year) projects in a variety of areas. Managed projects throughout complete software development life cycle process.
COMPUTER SKILL HIGHLIGHTS
Platforms: Microsoft SharePoint Online Modern / Classic, Microsoft SharePoint (OnPrem) 2013 / 2010 / 2007 / 2003
Software: ShareGate Migration 25.1.2, InfoPath 2013, Microsoft SharePoint Designer 2013, Nintex Forms, Nintex Workflows, Microsoft SQL Server Management Studio 2016, Microsoft IIS 6/7/8.5, SysKit SPDocKit 9, Metalogix ControlPoint 6.2, Visual Studio 2015, Microsoft Office Professional 19/16/13/10, Adobe PhotoShop 2020, Toad for Oracle, Oracle SQL Plus, SQL-Programmer, SQL Plus, Adobe Acrobat DC/17/11, Sawmill 8.8, IronKey EMS, Datalocker SafeConsole, Dell Command Configure
Programming Languages: PowerShell 7.3.6, Graph API, JSON, XHTML, XML, XSL, PHP, T-SQL, PL-SQL, CSS, Javascript, jQuery, C#, Visual Basic 6.0, VBScript
Databases: SQL Server 17 /14 / 12R2 / 08R2 / 05, Oracle 9i, MS Access
Operating Systems: Windows 10 /7 / XP / NT / 00 / 9X, Windows Server 19 / 16 / 12R2 / 08R2 / 03, UNIX, DOS
EDUCATION
Roger Williams University, 1989 -- 1993, Major: Computer Science, Minor: Studio Art.
VOLUNTEER
Hingham Citizens Police Academy Alumni
Chairman of the Board
The Hingham Citizens Police Academy is a 10-week classroom course on a variety of topics that the police department deals with on a regular basis. Upon completion of the class members can join the Hingham Citizens Police Academy Alumni, an association that focuses on the relationship between the community and the Hingham Police Department.
Hingham CERT Team
The Community Emergency Response Team is comprised of volunteers who have received specialized training to assist in large scale incidents or emergency management situations.
Hingham K-9 Foundation
President
The Hingham K-9 Foundation is a non-profit organization established to provide support to the Hingham Police
Department's K-9 Unit. The Foundation is an educational resource to promote the K-9 Unit as well as a vehicle to allow area businesses and community members opportunities to support the K-9 Unit through donations.
INTERESTS
Photography, woodworking, cooking, motorcycling, billiards, and the appreciation of arts & music.
References available upon request